Contact us

Have a question about your payment?

Please fill in the form for the webshop’s contact information. If you can’t find your payment, please try several surrounding dates. The date of the bank statement is not always the same as the purchase date.

Please fill in the form for the webshop’s contact information. If you can’t find your payment, please try several surrounding dates. The date of the bank statement is not always the same as the purchase date.

What is Mollie?

Mollie is a safe and trusted company that processes online payments for webshops and other organisations.

Mollie is a safe and trusted company that processes online payments for webshops and other organisations.

We are only responsible for the payment traffic between you and the webshop. Therefore, we are unable to help you with questions about your order. For questions or complaints about your order we ask you to contact the webshop first.

Don't know the contact details? Fill in the form to get the retailer’s contact details.

€25.70

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€25.70

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Frequently asked questions

Why do I see Mollie on my bank statement?

I have a question or complaint about my order

How can I get a refund?

I can’t reach the webshop.

Am I a victim of fraud?

Frequently asked questions

Why do I see Mollie on my bank statement?

I have a question or complaint about my order

How can I get a refund?

I can’t reach the webshop.

Am I a victim of fraud?

MolliePaid with Mollie?
MolliePaid with Mollie?